Delivery of goods to addresses in the UK is by signed for delivery at a charge of £3.95 (inclusive) per order, not per item. Delivery to non UK addresses is by signed for delivery and the charge, normally £14.95, will be as shown at the checkout or by prior arrangement.
Unless agreed in advance to the contrary delivery will be to the address you have provided on the order form.
We do our very best to despatch all deliveries the first business day after your order is placed with us.
Personalised items such as those where our high quality engraving service is used may take a little longer.
Unless you are notified in advance to the contrary despatch will in any case be within five working days after you have placed your order or clearance of your cheque if applicable, unless a later date is agreed by you.
If for any reason we cannot deliver within 30 days or the agreed period we will contact you to discuss your options which will include your entitlement to a full refund of any payment you have made.